Legal

Acceptable Use Policy

Last updated November 8, 2026

Crwl helps businesses reach people who are likely to want what they sell. To keep it that way for everyone, including the people in lead lists, you agree to the rules below. Breaking them can get your account suspended without refund.

Do

  • Use lead data for relevant, legitimate business outreach.
  • Follow the laws that apply to you and to the people you contact, such as CAN-SPAM, GDPR, PECR, CASL and the TCPA.
  • Identify yourself in outreach and include a working way to opt out.
  • Honor opt-outs and removal requests promptly.

Don't

  • Send spam, phishing, scams or deceptive messages.
  • Harass, stalk, discriminate against or dox anyone, or build lists for those purposes.
  • Use Crwl to make decisions about people's eligibility for employment, credit, housing or insurance in ways regulated by consumer reporting laws.
  • Target consumers or minors, or collect sensitive personal data.
  • Resell, publish or redistribute raw Crwl data as a database or data product.
  • Share accounts or API keys, or get around credits, rate limits or security controls.
  • Bulk-export the Crwl database beyond normal prospecting. Unlimited plans are for your own outreach, not for copying our data.
  • Probe, overload or attack the Service, or use it to attack any source website.

Reporting abuse

Report misuse to abuse@crwl.ai. If your details are in a Crwl list and you want them removed, see Remove yourself from Crwl.