Accessibility at a glance
Fully keyboard operable
Every control, menu and dialog is reachable with Tab and driven with Enter, Space or the arrow keys. The command palette (⌘K), sidebar and mobile drawer all trap and restore focus correctly.
Visible focus, honest semantics
Focus rings meet the 3:1 non-text contrast minimum, one h1 heads each route, and page titles are descriptive so screen readers announce where you are.
Contrast that passes AA
Body text and interface icons are checked against the 4.5:1 (text) and 3:1 (large text and UI parts) thresholds in light and dark themes.
Touch targets that fit a thumb
Interactive controls size to at least 24×24 CSS px (WCAG 2.2 target size), with 40px hit areas on dense rows at mobile widths so nothing is a coin-toss to tap.
Respects your settings
The interface follows your OS reduced-motion preference, uses rem-based type that scales to 200% without loss, and reflows at 320px without sideways scrolling.
A human answers
Accessibility is owned, not outsourced. Write to support@crwl.ai and you get a person, an acknowledgement within 2 business days, and a fix or a workaround.
Conformance status
The Crwl marketing site and web app aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the level referenced by the European Accessibility Act and by UK public-sector guidance. This statement applies to content served from crwl.ai and its subdomains.
Where a route is not yet fully conformant, the gap is listed under known limitations rather than left to be discovered.
Measures we take
- Semantic landmarks (
header,nav,main,footer) and a skip-to-content link on every page. - Accessible names on every interactive control; icon-only buttons carry an
aria-label; decorative art is hidden from assistive tech. - Focus order follows visual order, and focus is never lost when a dialog or the mobile drawer opens or closes.
- Form fields are labelled and their errors announced; status messages use live regions so they are read without stealing focus.
- Colour is never the only signal — state is paired with text or an icon.
- Zoom to 200% and a 320px viewport reflow both work without horizontal scroll.
Known limitations
- Third-party embeds we don't control (for example fonts loaded from a CDN) may drift below AA between our audits; we re-check and pin when they do.
- Large result tables use horizontal scroll at the narrowest widths; the header stays pinned for orientation.
- Legacy transactional emails are plain-text HTML; richer, screen-reader-friendly templates are being rolled out.
Feedback & enforcement
If you hit a barrier, email support@crwl.ai with the page and what happened. We reply within 2 business days, log it, and either fix it or give you the content another way. If you are based in the EU/EEA and are not satisfied with the response, you may escalate to the relevant national market surveillance authority; in the UK you may contact the Equality and Human Rights Commission.
Technical standard
- WCAG 2.2 Level AA — target conformance level; AA is the level named by the EAA and PSBAR.
- EN 301 549 — the harmonised European standard for accessible ICT.
- ARIA Authoring Practices — the widget patterns (dialog, combobox, tabs, menu) the app follows.
- Assessment — self-assessment using axe and manual keyboard + screen-reader passes; last reviewed on the deploy date shown by the site.
This statement was prepared using the W3C's guidance for accessibility statements and is reviewed when the interface changes materially.
Found a barrier?
Tell us the page and the problem — a person reads every message.